Other wireless headset lifter brands such as Sennheiser, Discover and others typically use an RJ45 sized modular plug where this issue never occurs. If you hear a “click”, then this is confirmation that the cable needed attention. To remedy this, simply apply pressure to the end of the lifter cable where it plugs into the base. In this example, you’ll know that this is happening because the lifter will appear dead. Over time, this pin can work its way out (partially), so that the lifter is no longer making the proper connection to the wireless headset base. This pin plugs into the base of the Plantronics wireless headset. If using a Plantronics headset with lifter, you’ll see the lifterĬonnector cord has a 3.5 mm pin.

In doing so, you’ll see the lifter is once again firmly fastened to the desk phone and good for many months to come. Should this happen, the easy fix is simply to detach the lifter from the phone, remove the current double-sided tape and then install fresh tape. This can cause alignment issues resulting in the phone handset receiver not hanging up properly. Over time, this tape can become less adhesive causing the lifter to loosen up from the phone. Lifters are attached to desk phones by way of double-sided tape. That said, there are a few things to keep in mind if using a wireless headset lifter over time. Are there any routine things to do to keep the handset lifter operating correctly? Generally speaking, no. Otherwise, contact us and we’ll be glad to verify compatibility for you. To be sure, you’ll want to contact your headset vendor to check compatibility. For example, if you’re using VoIP, digital or analog phones by brands such as Cisco, Polycom, Avaya, Aastra, ShoreTel, Mitel, AT&T, Nortel, Grandstream, YeaLink, and others, then chances are good that a wireless headset lifter will work fine. Fortunately, in this case, the exceptions are rare. Most office desk phones are, but like with anything, there are always exceptions. Is my phone compatible with a wireless headset lifter? You continue with your work without the need to be running back to your desk throughout the day.

Instead, simply press the call control button on your office wireless headset and the call is ended. You can take calls remotely, but you also have the convenience of not having to return to your desk to end the phone call. That’s part of the overall functionality of a wireless headset lifter. If you can walk 300 feet away from your desk, and say, you’re using a Plantronics headset with lifter, then you’ll be able to answer phone calls up to that same range.Īs long as you're within range of your headset charging base (typically about 300 feet) you will get a beep tone in the headset when your phone rings, letting you know to answer.ĭo I have to go back to my desk to hang up the call if I take it when away from my desk? The short answer is no. I say most because most office wireless headsets all use the same technology (Dect 6.0), meaning they all provide a very similar wireless talk range. Most models today are rated “up to” 350 feet. The answer to that question rests upon the rated talk range by the office wireless headset. How far can I walk away from my desk and still answer my incoming phone calls? Wireless headset lifters are far more valuable than convenience alone and to have a wireless headset without this accessory is to place limits on the capabilities of your office wireless headset. Handset Lifters allow you to be accessible even when away from your desk, and as a result, help to be more readily available to your customers, not to mention reducing or eliminating the need to retrieve voice messages and return phone calls. This device provides a world of convenience to those using office wireless headsets. A wireless headset lifter is a device that allows you to take phone calls while away from your desk. It’s a cornerstone accessory that works in tandem with your office wireless headset and your office desk phone. If you’re fortunate enough to have the opportunity to use an office wireless headset, there’s a key accessory that you don’t want to overlook a wireless headset lifter

Plantronics wireless headset lifter